This Week in Law 271 (Transcript)
Denise Howell: Hi folks, I'm Denise Howell. Next up on This Week in Law I
am joined by Evan Brown, Ali Sternburg, and Sam Glover. We are hooked on
the feeling that you are going to want to watch this show. We are going
to talk about old music and new business models. It's stalking cats and dogs! We are going to talk about robots, jobs, and lots
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This is TWiL. This Week in Law with Denise Howell and Evan Brown, episode
271, recorded August 15, 2014.
A Hero Named Kevin Bacon
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Hi folks, I'm Denise Howell, and you are joining us for This Week
in Law. We are really, really excited that you have joined us this week
because we have a wonderful panel of folks to tell you about everything that is
going on and their special insights into all that is important at the
intersection of technology and law. So without further ado, let’s introduce
them to you and get going with this, shall we? My co-host Evan Brown is
back. Hello Evan.
Evan Brown: Hi Denise. Yes, it's great to be back.
Seems like a long time out for a couple of weeks. I had a great
time visiting Colorado and enjoying the mountains there. But no place I would rather be right now that here on TWiL with you
talking about this stuff. I'm looking forward to our conversation as
always.
Denise: Me too, so much. It's great to see you. We've got sort of back to
back representation from the CCIA, that's the Computer and Communications
Industry Association and also project DisCo, the great, great blog that we
mentioned to you last week. This week we have Ali Sternburg joining us.
Hello Ali.
Ali Sternburg: Hi, great to be here.
Denise: Great to see you. Thanks so much for joining
us. Also joining us from the
Lawyerist Blog is Sam Glover, hey Sam.
Sam Glover: Hey, good to be here.
Denise: Good to see you, nice to
meet you. Am I correct in assuming
that if you call a blog "ist" like Lawyerist, or Gothomist, or LAist
that there is a good deal of snark involved. Is that what the "ist" implies?
Sam: That was not my intention. I think that Lawyerist
means one who lawyers, but yeah, we kind of do the snark thing anyways so maybe
that's part of it.
Denise: You do a bit, yes. So snark is good. It helps get us through
life, I think as long as the snark controls are in place. A healthy level of snark vs an unhealthy level of snark. We will
be talking about that kind of thing later on the show. Right now, I think
that I need to go around and ask people if they have seen Guardians of the
Galaxy yet because I have seen it twice and it has been on my mind as I have been
prepping for the show this week. So who's with me?
Evan: I haven't seen it yet. Believe it or not, my 8
year old son is the one who is providing the motivation for this. I'm not
quite sure how to feel about that fact whether it's going to be appropriate for
him or not. He's had some peers to go see it. There is a really
good article in Wired this month too about it that sort of goes into the
historical context of it all and the origins of it as a comic book phenomenon.
I'm definitely more than sufficiently intrigued to go see it, but haven't
seen it yet. Interested to hear what everyone else is doing.
Denise: Yes. Hopefully we can intrigue
you further after our discussions today. Ali, have you seen it yet?
Ali: I have not seen it yet. But I love superhero movies
and definitely plan to see it. Especially after hearing
about how the soundtrack is important too.
Denise: How about you Sam? Am I the lone Guardian's
viewer on the show even though we are going to talk about it?
Sam: You are. My movie partner has
already seen it so I'm kind of left out in the rain here. I need to make a date with
myself to go watch it.
Denise: Alright. We are going to get you all
enlisted and we are going to start out talking about that and some other
stories at the intersection of entertainment and law.
(Music intro plays)
Denise: So, Guardians of the
Galaxy; the wonderful comic, wacky movie just killing the box office right now.
I guess it's no surprise that as of August 11th TorrentFreak reported it
as, I guess it is kind of a surprise to me anyway, and that it is only the
eighth most pirated movie for the week ending August 11th. I can only
surmise that that is because with their listing, I don't check this
TorrentFreak list of who is topping the Torrent charts that frequently, but on
this list the Guardians of the Galaxy movie is listed as only an HD cam
version. I don't know, I guess that's what they've got to work with, so
that's what people are Torrenting. I suspect that it will jump up as the
movie gains popularity and buzz. It's hysterical. This is the only
movie I can think of ever in my life that I've felt compelled to go see again
two days after I saw it the first time with my son who is 10, Evan, not 8.
That may make a difference. There is some language. Really
mostly, of course there is violence. Not bloody, awful violence, but a
lot of like shoot em up, huge explosions, and etc. kind of violence. So
yeah, from a parental standpoint you might want to check Common Sense Media and
see what their take on the appropriate age would be. But it is so funny.
Part of what makes it so funny and wonderful is this quirky soundtrack
composed entirely of 60's and 70's tunes that is now the number one selling
album on the Billboard 200 which just absolutely floors me. The movie
makers were actually able to put together this quirky, campy, creaky old
soundtrack and it's just going gangbusters. It's called the Awesome Mix
and I won't give away for all of you and all of you watching who haven't seen
the movie the significance of the cassette tape that we are seeing now on the
video. It's just this great mix of old music, and provides an amazing
backdrop, and is an integral part of the movie. I wanted to talk about
having this old music at the top of both the download and CD sales charts, what
that means in the Digital Era; old music and new business models. One
thing that occurred to me is that everyone who has been lobbying for these
incredibly long copyright terms that we have in the United States, life plus 70
at the moment, just got a huge shot in the arm to their position. If you
can take something this old and make it this profitable I guess that militates
towards a long copyright term doesn't it Ali?
Ali: I think that's one way of
looking at it. I think that, if anything,
it shows that really good quality music, there will always be an interest in
it. I think that they could be
selling it even if some of these songs weren't still in copyright. I
don't know if this is one of the reasons that you are interested in it, but
there is an interesting wrinkle in the pre '72 sound recordings that doesn't
actually come up that often.
Denise: Yeah, tell us about that.
Ali: Some of the songs were pre
'72, which is kind of a unique niche issue in copyright that Matt talked about
a little bit last weeks.
Denise: Right. It comes up on the show,
and I don't think any of us understand it very well, so if you want to flush it
out for us here since we are on the topic...
Ali: Yeah, so due to the way
that copyrights change over time, sometimes piecemeal and sometimes the big
Acts like the '76 Act and the '09 Act, sometimes things will get changed a lot
of things at once and sometimes they will be responding to small niche areas or
different interest groups who come in to ask for things. For sound
recordings, due to the way that those codify, songs that were recorded prior to
February 15, 1972 are protected just under state law and not under federal law.
For each song there are two copyrights, there is a copyright in the
musical work and the composition and that would be owned by the songwriter and
is often owned by a publisher, and then there is a copyright in each different
sound recording; each different cover version will have its own copyright.
All of those are protected by federal law. But the side owned by
the labels, the ones that are pre '72 are just protected by state law.
One of the reasons that that has come up recently in litigation are
whether the DMCA Safe Harbor applies, and there is some discrepancy over
whether that is available around these things that are just protected by state
law. A brief that we filed a couple of weeks ago argued that the DMCA
does apply, but we will have to see how that goes over the next couple of
months.
Denise: Okay, it brings up too,
since this is a mix of music and that is what makes up the particular blend of
the Awesome Mix Vol. 1 quite so awesome. It's just that it's taking a
bunch of music and putting it together. Of course, there is nothing new
about that. People have been doing it themselves and commercial companies
do it, but I thought it would be interesting to talk about the legality of
mixes and making your own mix given the popularity of this soundtrack and its
integral, interwoven nature with the film. Mixed tapes, even though we
haven't had tapes in a very long time, continue to be an important part of
particularly the rap music industry. People do go after artists who take
their music, mix it up with other popular artists, and market themselves that
way. Evan, do you have any thoughts on the current state of the laws
regarding mixed tapes?
Evan: As far as what the current
state is right now, it appears that sort of by default the idea of making a
personal copy of a track of music is not something that the RIAA is going to
vigorously go after. Was it back in like the
Grokster litigation? It was in some of the ligation pushing ten years ago
now that it was a famous admission by one of the lawyers for the recording industries
where he essentially conceded that they wouldn't go after an individual making
a copy of a song. If somebody can brief me on if there has been any
actual resolution of that issue, any kind of court decision, certainly I'm not
aware of any kind of amendment to the Copyright Act that addresses that issue.
There is sort of this idea that personal use is just one of those things
that kind of happens and it's not really there.
A larger phenomenon that is on the larger scale of history is how the right's
holders in these situations have recognized the danger of making a personal
copy to the revenue stream where there are certain provisions in the Copyright
Act that don't allow for the selling of, I forget exactly how it goes and I
forget exactly where it is because I should have studied up on this before, but
where there are certain restrictions on being able to sell blank media in
connection with actually renting out audio recordings. This goes back to
the idea that there would be a record store that also sold the blank tapes.
I think that it is in Poland now, of all places, I remember seeing
something about this recently, where there is talk among the commentators about
attacks on blank media, which also comes into our system as well. I
realize that I'm talking in generalities. I hope somebody can fill in
some details. Maybe that is you, Ali, on all of this. Personal
copies are a thing, a real thing that people will do and have always done.
A mixed tape is a cultural phenomenon. It's a thing that many of us
who grew up in the '70's, and '80's, and even the '90's can identify with.
It sort of engages in this interesting dance with copyright both at what
the fundamental black letter law would say and more as just a normative of
acceptance of how people are going to use this content.
Denise: Ali, do you have anything
to add on the topic of mixed tapes and the law?
Ali: Yeah. I've always been really
interested in sampling. I'm a huge fan of mash ups. It's probably the type of
music that I consume the most. A lot of these DJ's put
them online for free on their websites, from whatever kinds of different wrong
but right line things, about how many seconds you can sample, out of fear about
ambiguity about fair use. A lot of times they just end up choosing to
have their business model be more about live concerts and finding different
ways to make money rather than their recorded music. I think that there
is a lot of history there and the recorded music industry didn't pay a lot of
attention to hip hop at first. But when it started to become a lot more
commercial then that's when they started to be suing a lot of older artists.
There has been a lot of interesting research done on whether the Beastie
Boys albums and a bunch of other really classic albums couldn't have been made
today because of the cost of licensing all the different samples and stuff.
It's completely prohibitive. Thinking about how much these albums
have influenced the way music developed, it's really discouraging when copyright
acts as a disincentive to be creative when it really should be doing the exact
opposite. There are a lot of interesting sampling cases out there.
I wrote a post on DisCo about a question about six seconds. Can
you infringe copyright in six seconds? I wrote about when Twitter
introduced Vine maybe a year or two ago and just kind of talking about the
different case law and whether that was at all influenced by the Bridgeport
Cases. There were some classic sample cases in the 6th Circuit where in
one of them the judge quoted the bible's "thou
shalt not steal" and said to "get a license or don't sample".
There have been a lot of cases in music that have been a kind of...music
is probably one of the different creative industries where Fair Use is the least
available. That's concerning because music is awesome and you don't want
the law to be hurting its development.
Evan: Isn't there one particular
case, one particular Bridgeport Case, that's really bad to sort of make the
reality what it is. You are saying, Ali, that Fair Use is the least
available. Isn't there one Bridgeport Case that led to this? It's
like a 6th Circuit case...
Ali: It’s moved around to a couple of
different law schools, but somebody put together a site that compares all of
the different music licensing, I mean sampling cases that compares the two
songs. This is before
transformativeness became part of the big analysis. That sample is
unrecognizable. You could barely hear it in both songs. If that
were decided today then things could be different because transformativeness
has become a big part of the Fair Use analysis. In one of the other
Bridgeport Cases, the judge actually even found that it was transformative, and
it still wasn't fair use. That's literally the only time I've seen a
judge find something transformative and not fair use. So it's very
interesting law in that circuit.
Sam: Is that why Girl Talk has
not gotten in any trouble for his recordings? Is it not transformative
enough to be fair use or is he just so popular that if they went after him then
he would get in trouble? You say that the Beastie Boys' recordings
couldn't be made today, and yet we've got an artist who is entirely samples.
Ali: I've heard people make that
claim before. That they don't want to sue
him because they are afraid they would lose. A lot more of that would become legal and there would be more
certainty. So maybe they are just staying away from that. I'm a big
fan of the Girl Talk's album. A couple of years ago I found out that he
had his own station on Pandora. That it is your own kind of genre, and
other kind of music that is also built upon samples and beats can also be seen
as its own style of music is really cool recognition. I'm a big fan.
Denise: I just want to clarify that
despite what I said earlier about life plus 70 getting a shot in the arm from
this; I'm not a fan at all of
long copyright terms. I think that the fact that this commercial music is
so old and is being so currently used right now is something that we are going
to hear about from folks in that camp.
Evan: It's just too bad that you
have to quantify it. The law actually does have
to draw the line somewhere. Whether it's 14 years, whether it's 20 years,
whether it's life plus 50, whether it's life plus 70; what the real measure
should be is the half-life of what the nostalgic effect is. That can take
different forms at different times. Right at this particular moment in
history there is an interest in those songs from the '60's and '70's because of
the Guardians of the Galaxy release. If you remember back to the late
'90's there was a renaissance of swing dancing. Do you remember that?
You had the styles of different artists who were harkening back to the
styles of the '20's, and '30's, and '40's for swing dancing. It just goes
to show that it's too bad that you have to draw a line somewhere. If we
are going to start from the assumption that if it's popular then it ought to be
monetizable. I know that that's a pretty faulty platform of which to
stand. But I know that if that's going to be the basis of what's going to
promote the progress then it would be nice if there were some sort of wishier
washier way to do it.
Denise: A wishier washier way?
Evan: Or a wishy washy way. I don't know where the
modifier goes. Anyway, go ahead.
Denise: Lots of people in IRC have
been talking about Spotify and it being a great tool. Ali was just
mentioning Pandora. I think that it is interesting that in addition to
being able to buy the DRM free MP3s of the Awesome Mix Vol. 1, the soundtrack
to the Guardians of the Galaxy movie, you can buy them in CD and you can buy
the MP3s on iTunes and Amazon. On Spotify there are two Awesome Mix
playlists that you have to check out. One, and we were talking about this
- we named a show recently "More Disney than FIFA" pointing out
Disney's sort of hands off, we are not going to prosecute you approach to
mixing songs from Frozen. Here the record label that actually put out the
soundtrack is Hollywood Records. It is part of Disney Music. They
have their own Spotify playlist that is all the tracks from the soundtrack.
So they're actually competing with purchases of the music by having this
playlist on Spotify. For anyone who is a Spotify subscriber and you don't
feel like you need to have a physical CD in your hand and downloadable MP3s,
they are something that comes with your subscription that Hollywood Records has
put out. The other thing, just to highlight for fun for anyone who is
into this type of music at all, is that Entertainment Weekly had been
interviewing the director and got some insights into what music might be no
the, because there will be a sequel to this movie, they made it very clear at
the end. There is an Awesome Mix Vol. 2 that begins playing at the end of
the film. Entertainment Weekly did this purely hypothetical but rather
well educated guess as to tracks that we might see on the second mix.
They have even more tracks than are on the first one, and it's equally
fun to listen to. Go check out Entertainment Weekly's list on Spotify
too. I don't know that there's that much more to talk about about the
movie aside from the, oh, there's one more thing that I wanted to mention.
I don't know if there is any sort of legal tie in, but I suppose with the
legality of mixed tapes and the fact that any of use that grew up in the 1970's
and 1980's and don't purge all of our stuff as frequently as we should has a
box of mixed tapes sitting around somewhere, actual cassette tapes.
Sam: I don't. Mine was stolen out of my
car in college.
Denise: Oh, that's a tragedy.
Sam: I had this great big shoe
box of mixed tapes, and somebody stole them out of my car. So I had to
reassemble them out of iTunes.
Denise: Right. Well there certainly has
been resurgence in the popularity of vinyl in the last couple of years, and I'm
wondering if this movie will do a similar thing for Walkman’s and cassette
tapes because, as I said, my 10 year old who has now seen it twice desperately wants my old Walkman. He
wants me to go through all the stuff and find it and start playing tapes in it.
Maybe all of those mixed tapes that we were making will find a new life
too. Let's talk about a couple of other entertainment related stories.
Ali, you blogged recently about Community moving. Community, the TV show, a very funny TV show, but I guess it did not get
renewed for another television season. But that's okay, because it's
going to have a 6th season on Yahoo. Can you tell us about that?
Ali: Yeah. I think that this is just
an example, as written about in the post, of a lot more opportunities for media consumption. I compared it with the new
original programming on Netflix. Amazon has their own programming. I think Hulu might have original programming. A lot of times
these new sites have a lot more freedom to kind of break more boundaries in
what they are talking about and what they can say and do. In their
different distribution models, I know that Netflix gets a lot of attention for
House of Cards and Orange is the New Black when they will release everything
all at once. They don't try to have artificial windowing or anything.
It seems like they just understand how consumers want to consume content
and when they want it. It's available, and affordable, and convenient.
There are a few other times that I have found some quotes from Kevin
Spacey who said give consumers what they want, when they want it, in the form
that they want it, and they will pay for it. They don't want to pirate it
if you are making things available in a 21st Century way. So Yahoo is
another service that is getting into this. I think that this is encouraging.
It is a lot more competition and less gatekeepers for showing what entertainment you can have in your house.
Universally, it is a good thing. Community is a great show, and
it's awesome that they are going to have their 6th season and they will be
moving. So it's a good thing.
Denise: It is a good thing. It has legal ramifications
on a couple of fronts; number one the increased competition in the world
of entertainment distribution is a good thing and is something that winds up
driving regulatory policy kinds of decisions. Also, this all sort of
comes into the net neutrality debate, too, if more and more entertainment is
going to move off of conventional cable and satellite delivery and into a more
net related delivery system. Net neutrality becomes even more front and
center. Just another example of why that is important. Let's see,
let's move on to the very sad passing of Robin Williams and its impact on the
Torrenting world. Another story over at TorrentFreak points out that in
the hours after his death Pirate Bay was subject to many, many searches for his
entire body of work. People were going back and looking at all of his
great old movies. Of course, they were not actually paying the estate or
the studios by Torrenting them. With the Guardians of the Galaxy movie,
what we are seeing and what our discussion focused on today as far as the music
that people want to get, is there are so many legal ways to get that music that
I haven't seen a whole lot of stories. In fact, I went out and affirmatively
searched for stories of pirating that music and it just doesn't seem to be
something that is concerning anyone. There are so many legal ways.
And you know that at $8.99 at iTunes or Amazon that's not a hefty price
tag for something to climb up the Billboard Charts with. But here where
you look at all of the movies that people immediately got nostalgic for in
having their own memories of Robin Williams and how he impacted their lives it
looks like the Torrent's and the illegal downloading definitely got a huge
boost from the fact that people suddenly were interested in going back and
reviewing his body of work. Evan, any thoughts on this?
Evan: Just to riff on what you
are saying there, maybe this is the more unpopular perspective to take on this,
but I don't know that it's right to look at figures of greater numbers of
Torrenting his work as really a meaningful tribute. If you want to
tribute him in a meaningful way then buy the content and benefit the estate.
There is definitely a couple of ways at looking at this.
Denise: I don't think that people
probably look at it as a tribute necessarily. They probably don't even
think that somehow I am harming him, or his estate, or his memory by doing
this. They are very emotional or visceral in thinking that I need to see
Dead Poets Society again, and I need to see it now, and I don't own it. I
don't know. My argument falls apart
because it's probably pretty easy to find his movies on legal sites as well.
I bet if we looked at those numbers that those shot up too.
So, Ali, what do you think?
Ali: To tie back in a few things
that we have been talking about so far, I know that you have mentioned that
TorrentFreak has their list of the 10 most pirated TV shows and the 10 most
pirated movies. There has been some research in the past comparing that
list with a site called Can I Stream It?, it think
it's canistream.it, it's an Italian domain name. You can search a movie
on there and see what different services have free streaming, it can let you rent
it, or you can buy it. A lot of times when those movies are really new,
they are still in theaters or the industry is trying to window them in some
other way; the newer ones don't tend to be as available. There it is, awesome.
I would expect that most of the older movies are more available. I
would expect there to be some lawful ways to watch most of the movies.
Sam: It turns out that The
Pirate Bay is actually a really good user experience. I will just go ahead and
admit that I know that from experience if you can't find something easily. If you can find something
easily, I will buy it; if it's on iTunes or you can stream it through Netflix
then I will totally buy it. But if I can't do that, there have been times
that something is basically not available online, if I can't download it even
for a fee, then there is a chance that I might want something enough to just go
and get it. While you were talking, by the way, I went and looked and both
Amazon and iTunes are saying that their sales of Robin William’s stuff are
soaring, too. There is this question that if there are people who are
pirating, are studios actually losing money or are people just doing it because
it's convenient and people probably wouldn't pay for them no matter what.
It doesn't mean that it's right, or legal, or should be. But I
think that if you look back when Game of Thrones was in season 3 it hit Pirate
Bay right away and it was getting downloaded like crazy. I don't know if
it was the director or the producer who said, great, it shows that it's popular
and we know that our success is somewhat tied to the distribution of the movie.
Book writers know this. It's way harder to get exposure than it is
to get book sales once people know who you are. So get it out there.
Even if it's getting pirated, that's ultimately probably a good thing
for your show or your movie. Which doesn't mean that it
has to be legal.
Ali: How else are you going to
get an audience? The internet makes it
easier than ever before. Actually, I had seen a
BuzzFeed post, I just found it. It's called Where to Watch
Robin Williams' Work Right Now. It looks like they have that everything
is available either on Netflix, or iTunes, or Hulu, or Amazon. They are
all over the place in different services, but it seems that most of them are
available lawfully. That is definitely encouraging.
Denise: Yeah. It really is. Let's move on, sticking
with the Robin Williams theme, however, to something related to the social web.
(Music into plays)
Denise: Before we get into this, I
will just mention that our intern, San Do, let me know before the show that
World of Warcraft, speaking of tributes, does tributes for people who are well
liked by the players known to have played the game. I guess Robin Williams
was a really big gamer. The World of Warcraft has let it be known, they
have not announced what they are going to do, but they have responded to a
petition that players have launched to memorialize him somehow in the game.
They have said, yeah, we are on it; we are going to do that. But
they haven't disclosed exactly how they are going to do it. In fact,
Robin Williams liked gaming so much that he named his daughter Zelda after the
Legend of Zelda. Zelda is about 25 years old, and a popular entertainer
in her own right. Unfortunately she had some very bad times with her
social media accounts in the wake of her father's demise. She, in fact,
has abandoned her Twitter and Instagram accounts because she was being sent
terrible, terrible things involving Photoshop pictures of her father, etc.
So I toss this out to our group here to talk about a topic that comes up
over and over again, harassment on social media. The particular wrinkle
on this one is that they don't seem to have been threats against her.
They were just things made to make her feel terrible. So Evan, do
you think, I know that Twitter has said they are going to take action and
review their policies about terminating accounts, and what sort of conduct is
acceptable and not in the wake of these events. Is there a legal angle
here? Does the law get involved when people are merely made to feel
awful?
Evan: I guess the ways that we
would start looking at this from a legal standpoint is to first evaluate
whether there is any criminal conduct. Maybe, maybe not, more meaningfully, we could look at if there
were any civil causes of action from this. If you were able to trace down
the individual that is doing this the first thing that comes to mind is that
maybe there is some intentional affliction of emotional distress or what have
you, this kind of outrageous conduct like this. The larger picture for us
is that some people are never going to stop being idiots no matter what
happens, no matter how hard we try to drive in positive norms and how
optimistic we've become about the world there is always going to be this
negative dark side that is going to come out in the worst of ways.
Especially fueled by the perceived anonymity that one has online, which
sometimes works if you are an effective core user and the government hasn't
infiltrated your machine. The anonymity is a questionable thing here.
There is also this question of what is the intermediary's role because
people are quick to say, ah, Twitter or Facebook should do more in these types
of situations to prevent abuse. And, of course, yes, they should. I
don't know where that comes about. That is an even more difficult place,
I should say, to determine what the intermediary's role should be from a legal
standpoint because there are these protections from Section 230 for most civil
liability that is occasioned by information provided by third parties. I
would look to cases like Doe vs MySpace from a few years ago. That
litigation arose from somebody being assaulted by someone that they had met on
MySpace, like physically assaulted in the real world from somebody they had met
up with. So I do think that we have some guideposts for the intermediary
liability on all of this. Sufficed to say, the intermediary is the last
party that we should look to from a legal standpoint to be obligated to do
something. From a normative standpoint, from a fickle good behavior
standpoint, sure the intermediaries should be proactive while not overly
constraining speech on these platforms.
Denise: Intermediaries have the
additional responsibility of that if the law has been broken and an
investigation is ongoing of deciding whether they are going to comply with law
enforcement and turn over information about otherwise anonymous users. If
they might not have direct liability they still have some sort of
responsibility for ensuring that the people who do are dealt with.
Twitter has been one of the forefront companies in saying that we will go
to the mat on our user’s information. We will protect their accounts and
anonymity as much as we possibly can. So I think that this puts them in
an interesting kind of situation. I haven't read anything about a
criminal investigation flowing from this. I don't even know if there
would be criminal liability for this. I think that state cyberbullying
and harassment statutes are all over the map as to what they will tolerate and
not. Here we seem to have people, again it's all just kind of general,
the reporting is that people Photoshopped pictures of her father's body, and
sent them to her, and insinuated that she was somehow to blame for her father's
death. Again, we are not talking about someone saying that "I'm
going to come after you." We are not talking about a lot of the
other kinds of stories that we have tragically seen throughout the years where
people have been threatened, or stalked, or otherwise made to feel that they
were in personal danger. But certainly no one would argue that these are
hate messages as well.
Sam: Isn't it a similar problem
to the open letter that Jezebel posted the other day about the rape imagery in
Photoshop that they get due to the way that Gawker has anonymous accounts that
you can use. It's similar to Anita Sarkeesian and her videos about women
in video games. And it's similar to the experience of women who are just
online and that we have been hearing so much about lately. They are not
threats, or necessarily defamation, or anything actionable. They are just
people being jerks. Do we want to effectively legislate people being jerks? Because that's what we are really
talking about here. I'm not saying that it is wrong to want to do
that, but I think that coming up with a solution that isn't easily abused is
difficult. I think that is probably why Twitter has dragged its feet on
this for so long, because it is just as easy for the trolls to turn around any
sort of system that is built to prevent bullying by calling the victims the
bullies and getting them shut down. That has happened before. I
want to think of an example, but I know that that has happened when you want to
try to institute a system like that. Twitter has said that they are going
to do something about this finally, although they are vague on the details.
It seems sometimes that the solution is worse than the harassment because
it just leads to more. It's a problematic thing. If you go back to
just generally how catcalling effects women on the street you can't shut people
up, but you can have a social response. On the social web I think that is
part of what is happening right now because people are speaking out like
Jezebel, and like Anita Sarkeesian, and like Zelda Williams. I think we
are starting to see that the trolls, hopefully at least, the trolls are being
outted and called to the mat for their actions. Maybe that sort of
pressure will gradually change the tone online and people will start behaving
like human beings to one another again.
Denise: What do you think Ali? Do sites have a
responsibility to step in where there is no specific law to prevent this kind
of conduct?
Ali: I think that Evan gave a
great overview of it in principled incremental liability, and Safe Harbors like
Section 230 of MCA that things that are not intellectual property, and there is
the MCA 512 Safe Harbors for things that are copyrighted. I think that these kinds of
limitations on service provider liability have helped the internet expand and
made a lot more platforms for expression. I think that's what is
important. I do think that in some situation there might be some things
that service providers can do, but I think that the most important thing to
counteract people's speech is more openness, more speech, and again as Sam was
saying, more people trying to change their behaviors. I really appreciate
what Sam was saying about just recognizing that it can be really hard to be a
woman on the internet. A lot of people face a lot of abuse. I think
that it's great that the services like Twitter are so open about it. I
know that Twitter's head of safety; she herself is on the internet under a
pseudonym. There is a really interesting Forbes article about her.
Victim blaming is also problematic. I think the most important
thing is to focus on these people who are saying hateful things that try
influence them while also maintaining free expression and privacy. There
are a lot of concerns at play, but I think that hopefully over time it will be
a better, nicer place on the internet.
Sam: Will Wheaton basically has
the conduct policy on the internet, which is "Don't be a Dick". He certainly didn't invent
the phrase, but he has really popularized it. That's the rule that
everyone wants to enforce, but it's just hard to enforce that rule. We do
in our comments on Lawyerist. But we are lawyers, so we don't swear, but
if someone is just being ad homonym, they are just off the point and being
jerks then we will just delete the comments. But we can't stop people
from making them in the first place. That's what I would hope to see
happen is that we can stop people from making those comments by teaching them
not to be jerks. There is an interesting post on Reddit, and I haven't
gone back to see if there is a new update, but a woman just realized that her
husband, who she says is a kind a loving man, his way to blow off steam is
being a troll on Tumblr. He is racist, and he is sexist, and he is
horrible. She told him that he needed to stop. He said he would
think about it and didn't. She kicked him out of the house. This
obviously is on Reddit, I have no idea if it is a real story or not.
Evan: I'm sure that there weren't
any other issues between them to begin with.
Sam: She claims not. But she also claims to be
pregnant with their child, which either makes it a horrible story or makes it
less believable. It's an interesting
scenario. According to her, he came
right out and said that they don't feel like real people. I started
fooling around on the internet when people didn't feel like real people, so
everybody was jerks to each other because they didn't feel like there were real
people on the other end. Now everyone is on the internet. There is
no online of offline. That's a meaningless distinction at this point.
Your friends, and neighbors, and family are all online. To treat
people online any differently than you would treat people at a store, or at the
school, or something, is foolish. But
there are plenty of people out there who seem to be incapable of getting that.
Denise: I think that it's really
interesting that you and Ali, Sam both thought of this story in terms of Zelda
Williams being harassed because she is a woman and Robin William's child.
When I read this story I thought, it's Robin
William's child. It would be happening whether she were a daughter or a
son perhaps.
Sam: I don't know that that is
true. It might have been. I
was thinking of it more in that I think the harassment was at the level that
you have to look at the only analog that I could look at was the harassment of
women that has been getting a lot of publicity in the recent months, maybe
years. I can't think of another person. I guess the only other
person who tends to get harassed on the death of a family member is to look
into the past to see stuff like Matthew Shepard and the harassment that his
family received and the Fred Phelps type picketing of his funeral is another
example of that. I just think that is sort of the post analog that I can
come up with. I have two little girls, so I am especially sensitive to
that sort of thing.
Denise: Let's do another social web
related story, and what's legal and what's not is also greatly at issue here.
This has to do with the hotel in I think it was upstate New York.
Let me pull up the name of it here. Bear with me while the page
loads. Union Street Guest House is in the Hudson River Valley. What
they decided to do was that they would from time to time, I suppose it's a
small hotel, they would let people reserve rooms for people coming into town
for weddings. As part of their agreement with their wedding related
clientele they would tell people, okay, you are giving us a deposit for use of
our premises during your wedding and for every one of your wedding guests who
posts a negative review of our hotel we are going to fine you $500. So
this was a contract that people entered into with the hotel in booking out for
their wedding related activities. It all blew up when they started trying
to enforce this and started telling people, hey, we see that you have put a
negative review on Yelp. Did you know that your friend that got married
here will get fined $500 if you don't alter this review? So there were
some backing and filling kinds of activities from the Union Street Guest House
and its management once all of this broke and ticked people off online. I
wanted to talk today about not whether this was a good business strategy, but
the legalities of trying to dock people $500 if their guests posted a negative
review. What do you think, Evan?
Evan: When I hear about this I
think, well, you know, this is a perfectly enforceable contract. Again, I just have the
lawyer hat on for this, not just like what a polite person would do.
Those things are perfectly exclusive, right, lawyers and polite people?
Sure, this is an enforceable contract presumably. Are there any
defenses to its enforcement? What this sounds like is a Liquidated
Damages Provision. The law is pretty skeptical when it comes to treating
Liquidated Damages Provisions. What is, as you know, you have breached the contract, and the Liquidated Damages Provision is, I
think that this is an example of one, that you have breached the contract and
you automatically become liable for some x number of dollars just by virtue of
having violated the contract. Courts treat Liquid Damages Provisions with
quite a bit of skepticism. For them to be enforceable there is a number
of things that have to be met. They have to somehow approximate in
reality how much that the parties would have suffered because of the breach or
what have you. I guess the whole theme of what I'm saying here is that
done correctly this could very well be a provision in a terms of service if all
of the elements of contract formation are met and we showed that this
Liquidated Damages Provision under the contour set out by the law should be
enforceable and there is nothing otherwise substantively or procedurally wrong
with it. These types of things ought to work and ought to be enforceable.
Of course, this is the third time I'm saying it, this is an entirely
difference issue on whether or not it is good. Whether it's going to
enhance your business and whether it's going to keep you free from the
Streisand Effect and all of these other parade of horribles that can happen to
somebody who is kind of acting in a silly way, business owners who are acting
in strange ways like this. What do you think?
Denise: I don't know. We've been talking about
the role of 3rd party intermediaries like Yelp in stepping in where the law
might be uncertain. I've seen a couple of
commentators, including our friend Buster Goldman, who say they don't think
such a contract should be enforced because it was unconscionable, or against
public policy, or various reasons where you step in sometimes and render
portions of a contract unenforceable. But I wonder if Yelp might step in
and say, we are just going to kick you off of our site. We are not going
to let you be a part of the universe that we send business to if you are
treating people this way. Do you think that can happen, Ali?
Ali: I don't know as much about
this kind of issue and Yelp. I do know that they have been pretty active
in the SLAPP suits and they do seem to be very protective of consumers. I
do think that they have an interest in their platform not being abused. I
do know of people writing negative comments about the hotel after this
announcement came out that had actually not been there. I don't know for
sure how much the different Yelp policies and if you actually had to be there
to make a review. But I do think that generally it is a really bad public
policy. I can't believe that it was up there on their site that long and
that they were actually trying to enforce it. Evan brought up the
Streisand Effect. It's a classic example when you are trying to hide
something and you end up just drawing way more attention to it. That's
what happens on the internet.
Denise: This is another, it's not
the same situation as Zelda Williams, but it's the same situation of someone
being unpopular for whatever reason, justified or not, and having people pile
on. Sam, do you think that
there is anything that Yelp or the law should do either for the guests who are
being somewhat bullied by this hotel and it's borderline policy or the hotel
itself that is then getting trolled because people don't like it?
Sam: I don't think there should
be any legal response here because it all just worked out fine. The hotel
did something stupid, everybody found out about it, and now the hotel has got
its just deserts. You have a right to be an idiot online, and that is
what this hotel did. So it all worked out from my perspective.
Denise: Internet justice is served,
I suppose.
Sam: Exactly.
Denise: Alright. We have lots more coming up
in the show including robot lawyers, and stalking someone else's house pets. But before we go there we
want to encourage you to do something that can really help the TWiT Network.
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Alright, let us move on to some copyright stories.
(Music intro plays)
Denise: Let's start with plagiarism. This story about BuzzFeed's
Benny Johnson I think is really funny because The Onion actually did a story
about this time last year about a BuzzFeed writer resigning in disgrace after
plagiarizing a story about 10 llamas who wished they were models. This
was a pure joke. Pure lark on The Onion's part, pointing fun at the fact
that anyone would, I think I'm putting myself in the shoes of The Onion right
now and goodness knows that's fraught with danger, but I think what they were
driving at was that anyone who thinks that the BuzzFeed's content is original
to begin with had better to back to their thinking starting point. But
that doesn't mean that BuzzFeed doesn't take themselves seriously journalistically. They had an author, Benny Johnson, a blogger
there who was actually, guess what, cutting and pasting things from other sites
and putting them in his BuzzFeed story. So BuzzFeed came out, Benny
Johnson is no longer writing for them, and they are taking steps to make sure
that this kind of thing doesn't happen again. Where have we come, Ali, if
BuzzFeed is now the pinnacle of journalistic standards?
Ali: I actually am a fan of
BuzzFeed. I think that they have a lot of good reporters there.
They also have a lot of more frivolous listicles. I think that
there is some quality there. I think that this is an interesting
situation. I haven't seen that many people talk about the infringement,
it's mostly been taken as plagiarism, which is more like a moral issue and not
like saving everything so well. I looked at a lot of examples.
There were some that were pretty blatant. But then there were
others where it was not, I'm not defending it, kind of a closer call because
you can't own facts. That's one of the exceptions to everything being
copyrighted. I did think that it showed a lot of journalistic integrity
for the editors to decide to let him go over this. There were enough
examples where if you are a journalist then the site is better than that.
I think it was the right call. In some of the documentation after
he was fired, there had been some other questionable things that he had written
about. Like things that were original. I know there was one about
using Jurassic Park for a story about Siri or something. There have been
some others, even when he was doing original stuff that had been questionable.
It was probably the right call, but it brings up some interesting issues
about copying words online. It's so easy to tell, you can just plug the
text into Google or any other search engine and you can't really get away with
it. If you are a journalist you should really be better than that.
Denise: Evan, are we getting a
point where the web will be split into two camps;
things that are purely plagiarized and things that are original? Do
you think, as BuzzFeed experienced here, that people are tempted by the fact
that it is so easy to copy and paste, and they are going to continue to do it
and there will be a journalistic gray area there?
Evan: I think that one of the
biggest influences for his whole dynamic will be the manner in which this
content can be monetized. BuzzFeed relies a lot on
heavy traffic, surge traffic, and the content is written in a way to generate
that surge. It relies on coming up with a lot of content, so there will
be this temptation to...well I guess that there is a lot of pressure to come up
with a lot of content. It's hard work to be original. Then, we've
got within that mindset, this sort of idea of creeping norms, and remix
culture, and fair use. One moment somebody can easily be saying that
everything that is out there ought to be widely available for reappropriation
and the next moment be crying foul because of
plagiarism. Those facts can just differ in very subtle ways for one to
reasonably to be taking either stance on the particular situation. So
it's tough. I sort of heard in your question framing it as is there going
to be a schism of good content and bad. I don't think that we need any
pronouncements on the web like that. This is just sort of a path along
the evolution of the web, and the way that different forms of content are in
vogue, and are monetizable, and have value, and are therefore generated more.
The web in five to ten years will look very different regardless of these
particular issues.
Denise: Sam, I'm curious as to your
take on this story. Before I get it, before I
forget here I'm going to drop our first MCLE pass phrase into this episode of
This Week in Law. We put these phrases in in case you are listening for
continuing legal or other professional education credit. If you need more
information about that you can go to wiki.twit.tv and find our show there, This
Week in Law; lots of information there for you. We put these phrases in
in case your oversight body needs to have some sort of concrete proof that you
have listened to or watched the show rather than just, you know, copying and
pasting the link to episode 271 of the show and saying, hey, I listened and
watched. You can tell them that you know the first pass phrase is
"Llama Models". And now, we will go to Sam. As the
entrepreneur of a blog yourself, what do you think about all of this both for
your own content, and protection of your own content, and competing with the
likes of BuzzFeed, and the other news outlets that BuzzFeed is seeking to
compete with?
Sam: You know, plagiarism is to some extent, sort of like the hotel and Yelp, a self-punishing
thing. If your traffic comes from Google in particular, Google is always
on the lookout for duplicate content, and it will down rank the plagiarists.
Now, of course, maybe if you just tweak it instead of straight up
plagiarizing it you don't get punished. There's always been that sort of
self-enforcing sanction with plagiarism. BuzzFeed is not big on Google as
far as I know. I think they are more of getting links from social, where
that is not the same thing. Twitter, and Google+, and Facebook don't go
around looking for duplicate content and pulling it off the site. Not
plagiarizing is kind of the capital offense of journalism. BuzzFeed does
do great journalism, although not all of those articles could be considered in
that category. You have to keep an eye out for plagiarism and it's a
problem for us. We are always getting sites that are scraping Lawyerist, and
we are finding out about it less now than before. It's interesting
because it happens for two reasons. You've got the BuzzFeed, and as Evan
said, they are under pressure to produce content and it's got to be viral, and
social, and it's got to be stuff that people want to share. And then you
have sort of old school search engine optimization which relied on lots of
links back to your site and sucking in as much traffic as you can through that.
That's what a lot of our scraping came from was people who were trying to
game the search engines to get their own traffic. Now that Google has
clamped down on that, I think that's why we are not seeing it as much as we
used to, but it used to be a big thing. Like I said, I think that it is
in part a self-enforcing sanction, but yeah, if I were BuzzFeed I would fire
for plagiarism, too. I think that it's just part of being in the
publishing business. You can't let that go on.
Denise: Well that's good to hear. Let's move on to a couple
of privacy related stories.
(Music intro plays)
Denise: Evan, do you think that
pets have privacy?
Evan: Well, no. It's not hard to draw a
line between the privacy of your pet and the owner of the pet. I think
that's the best way to at least start thinking about it.
Denise: Yes.
Evan: I did see a dog food
commercial, though, about a low calorie diet for your pet. Your pet has the right to
be healthy, I guess.
Denise: That's right. If the pet insurance
companies know that your pet is eating pet junk food then maybe they would hike
up your pet premium; definitely a privacy issue that people are subjected to. I'm talking about pets and
privacy because you found a map that lets you cyber stalk cats all over the
world. Can you tell us about that?
Evan: Sure. This has been getting quite
a bit of coverage lately, it's iknowwhereyourcatlives.com. It's a really interesting
mash up of technology here. It's a professor from a
university down in Florida named Owen Mundy. I'm happy to talk about
Professor Mundy because I went to high school with this guy in Bedford, Indiana
of all places. So I was really excited to see this get some coverage even
in the Wall Street Journal and some really interesting stuff here. He's
actually an art professor, but the way that he goes about it is with digital
technology and big data sets. He's all about data portability, so that's
the approach that he's coming from on this. He's developed this tool that
goes out and searches the content of various photo sharing platforms, I think
Flickr, Instagram, and others for photos tagged with the word "Cat".
He then lays those down on top of Google Map. So you can go to
iknowwhereyourcatlives.com and find a random cat or you can browse a particular
area. So, it's interesting, it's novel, and it also clearly makes a point
about privacy. It's sort of a call to awareness of the kind of
information that can be gleaned about an individual about putting up their
content. I guess one important step I missed was that it mines the
metadata so that it knows where to put it on the map because the device used to
take the photo has it embedded with the photo, the geolocation information.
So that's one important step about how it gets onto the map there.
It raises some interesting privacy issues, and it's something that is
interesting to talk about for its intrigue and for the potential dark side on
it as well because you could just as easily have developed a tool that has the
word "daughter", or "son", or "child" on it.
It would kind of amp the creep factor up on that. This is more of a
benign way of introducing the concept. It's kind of reminiscent of a
service from a few years ago. I think we talked about it on the show, and
I don't know even how real it was. It was called something like Please
Rob Me. Do you remember that?
Denise: Yeah, I do.
Evan: The platform would bring up;
I don't know if it was Facebook updates or Twitter statuses and the semantics
would indicate that the person was away from home and talk about the obvious implications
of that. I remember taking issue
with that, and you will remember Denise, because robbery is a crime against a
person whereas burglary, which is the appropriate term here, is the crime again
the premises. So it should have been Please Burglarize Me. But there's all of that, it's interesting to see this motif
to come up again. I'm particularly happy to see my old friend Owen Mundy
doing something cool and getting some press about it
as well.
Denise: I think that one was based
on check-ins when people first started checking in on Facebook and Foursquare
and things.
Evan: That would make sense.
Denise: Yeah, you were checking in
anywhere else where you were not at home. I think you raise a good point Evan, and so does Buster Mundy, that
people need to be aware of the ability to do this kind of thing. Do you
think at all Sam that there is some paranoia here, that who is really going to
go to the effort of trying to do this kind of mapping? Or do you think
that this is important and dangerous?
Sam: Well, I guess I'm curious
to know, because I haven't seen anything about it, has anyone ever actually
been robbed as a result of their camera data or has their cat been kidnapped
because of that? I don't think so. I think it was like a month ago
or two months ago that my Facebook feed exploded over privacy panic over exif
data. It was either Flickr or Instagram, I can't
remember what it was on, somebody all of the sudden that found out that Flickr
includes your exif data and your geo location data with your photos which is
kind of duh. They also have great privacy settings so that you can make
that nonpublic. But I think that anybody that had used Flickr for longer
than three months was probably bewildered by the attention. I think that
it does make sense to not publish that information if you don't want people to
know all about your activities in your home, and where your kids are, and where
they sleep, and sure. I think it's a bad idea to make that public.
Denise: Evan, is there an easy way
to turn off exif data that you know of? When you are taking pictures from your phone?
Evan: There are a couple of
things that you can do. I don't hold myself out as
an expert on gadgets, but it is easy to turn the location information, you know
the location services, off on your device. Of course, Windows 7 has a very effective feature for removing the
properties in the various fields of metadata. I'm sure that's one of
dozens of ways that you can do it before you upload the photos to the web.
I guess going from the device to the mobile platform would make that step
more difficult. In Flickr you can pretty easily change the settings as
well to not make the exif data available as well. It's not difficult to
do that. It may take a little bit of tinkering to do that, but certainly
not impossible to enhance your location privacy by taking a few affirmative
steps and more than one ways to skin that cat. How do you like that one?
Denise: Oh, lordy, lordy, lordy.
Sam: This is actually one of
those things where it is really nice to have geo location data on your phone.
Everybody wanted it, it was a great feature. You just have to be
smart about it. I would never tell everyone to turn off geo location data, it's actually pretty awesome to remember where you
were when you took a picture. But yeah, it requires the users to be on
the ball and actually pay attention and change some information if they aren't
comfortable with it.
Denise: Right. What I am hearing here is a disconnect between how the users want to use the photos
and share the photos on their phones. I think how they want to do that is
without going through a computer and stripping off data and what they would
like to be possible with those photos after they've posted them and that no one
has really jumped into that breach yet. Do you agree, Ali?
Ali: I think that this
particular example of the cats, if it’s the right article that I'm thinking of,
this is people who volunteered their home location, because their cat lives
where they live. I do see people tending to
check into different restaurants they might visit, which is kind of cool
because you can see what other people have had there or you can have a map of
where you have been. To add your own home sounds like a choice that
people should try to be more informed about. I'm not as familiar with
people doing that. I think that people want to share when they are in
public places, and they want to join the community in that way. But it's
definitely an option that they add on. I've actually never used the geo
location feature when I'm taking a picture.
Denise: I guess the flip side of this, obviously the pet story has ramifications beyond being
able to just locate pets, that's the point of Evan bringing it up. But people do want to
locate their pets, there's actually a company called TAGG, T-A-G-G, that makes
it far easier to do the geo location of your pet because they actually sell a
GPS device that you attach to your pet. It doesn't actually check in your
pet on Facebook or anything, but if you have ever seen, I think it is an iPhone
commercial showing you the usefulness of the device, it has somebody's lost dog
in an alley and they are driving around in the car trying to find the dog.
They are finding it on their phone, and I'm assuming the way that they
are doing it is with this TAGG device because it has an app and it enables you
to find your dog or cat if they are out and about in an unsupervised manner.
I guess there definitely is a market of people. I actually was so fascinated
with the device that I decided to try it out for our dog, Caramel. I'm
glad that we have it on the one hand, but it's a real pain I've got to tell
you. The battery is not designed well. It constantly needs to be
charged and it goes into battery saving mode only when it's close to its base
station. How are you going to tell your pet, "Stay close to that
base station or your battery is going to run out." It's definitely
got some implementation issues, but I think that the idea that people would
have GPS devices on their pets, on their children, certainly the children one
has been around for a while, is something that also has privacy ramifications.
Don't you think, Evan?
Evan: Yeah, yeah I do. I was daydreaming a little
bit about what you were saying, but I'm joining with it for the most part.
Denise: Alright, well let's move
on. Aside from vanishing pets,
let's talk about vanishing communications, and ephemeral communications. Mike Elgan was just talking
on Tech News today before we started our show about Windows Phone possibly
developing some sort of Snapchat type functionality. Mark Cuban actually
has something, I don't watch his VC related "I'm funding this show",
but I think that's how this came into being. Something called Cyber Dust, it's a business kind of an app that allows for confidential
communications. There are a couple of angles to this I think.
Lawyers constantly need to be confidentially communicating with their
clients. Mark Cuban has said that a lot of his users are lawyers.
That comes to me from our listener Jim Jensen. Thank you for
highlighting this story Jim. I can definitely see where the legal
profession as whole would like the idea of being able to communicate with clients
in a confidential and potentially ephemeral way. The other angle I see to
this is that as these other kind of Snapchat clones become not just the toys of
teenagers who don't want their silly photographs they take to survive and haunt
them later, but become a real sort of mainstream way that people communicate
because they are concerned about the ramifications about permanent
communications. What does that do to law enforcement? How on earth
do we prove lawsuits? How do we prove criminal charges against people if
communications all mission impossible self-destruct after three seconds?
What do you think Ali?
Ali: I think there is going to
be a lot of challenges. I do think that a lot of
times law tends to lag behind what is going on in technology and innovation. I think that if you try to
quantify something now based on the current technologies that that has a
potential to deter people in investing, innovating, and creating new things
because they are not sure about the legal ramifications of that. I think
that as longs are changed they should still try to be vague enough to allow for
new things to come about. I do think that it's going to take a lot of
qualified legislators to come up with something that is good for law
enforcement, good for privacy, and good for innovation. There are a lot
of challenges coming in the next couple of decades, absolutely. It's
going to be interesting.
Denise: Evan, would you find it
useful to be able to communicate with clients in a way that you felt good about
being confidential because those communications weren't going to be
discoverable and weren't even going to exist after a while?
Evan: Well, there are a couple of
different interests here that I see for lawyers using this. One, you've got the idea of
the confidentiality of it, and that's good. There is also this countervailing interest that the lawyer has to
follow the rules of professional conduct in as much as you are required to keep
a comprehensive file of what it is that you are working on. So the rules
of professional conduct can touch on that issue. Also, you may want to
keep a record of what it is that you have done, not just the other side of the
coin of not having something there that proves you did something wrong, but you
may want to have a record that you did do something right. If the client
is accusing the lawyer of malpractice it would be awful handy for the lawyer to
say, no, here is the communication where I advised you of this, this, and this.
It was your decision not to follow that advice that got you in this bad
decision, not that I gave you bad advice. There are a couple of different
ways of looking at it. I see this as being much more useful for
criminals, and liars, and fornicators, and adulterers. That's what I see
this being used for.
Denise: More useful than for
lawyers, huh?
Evan: Yeah.
Denise: Alright. What do you think, Sam? One thing that I heard when
Jim Jensen brought this to my attention, one thing that crossed my mind is that
maybe, just maybe, this is a chance for lawyers to get rid of those god awful
email disclaimers that accompany every single communication they send out.
If things were ephemeral then maybe we don't need to disclaim as much.
Maybe those will just get tacked on to ephemeral messages too. What
do you think?
Sam: There would get tacked on,
although they are unnecessary and ridiculous as is. Months ago a PI firm
decided to try and text accident victims. So they sent a text message I
think while the accident victim was in the hospital saying, whatever, call the
PI lawyers at whatever. They actually ran it by the ethics authority, or potentially
the court, I'm not sure. In any case somehow somebody ends up issuing a
decision on it saying that's fine, no big deal, but you have to send out this long
disclaimer. So instead of sending one text message you would have to send
ten or fifteen text messages to get the whole thing in. And I think that
had to go first. So what they did is they said sure, it can be ethical.
But you have to obey the rules, and part of the rules
are that you need this long disclaimer. So they made it
impractical instead of unethical. I can imagine that same thing being
applied to Snapchat or whatever. It doesn't obviate your ethical
responsibilities just because you are using a new platform. Every time a
new platform comes out some lawyer thinks it's totally different and they
should just go ahead and use it and not worry about the old rules. But
the old rules still apply, and often for good reasons. They are still there.
I think it's an interesting question if you start using Snapchat to start
planning crimes with your clients, is that exfoliation if you let it expire?
Who knows, probably not.
Denise: Do you think that lawyers
will embrace this kind of technology or stay away from it?
Sam: Well, in about ten years I
think lawyers will start using it.
Denise: Because that's about when
they will realize that it exists.
Sam: Aaron and I joke about
lawyers. We are media types, right? So we pay attention to trends
in advertising and stuff. We think we've got about
five years to react to whatever BuzzFeed decides is the future of advertising
because our industry just doesn't move at the head of the curve. I think
that is probably a good thing most of the time. I think lawyers who jump
out on the cutting edge generally have to include within their calculations if
it's going to be worth the ethics investigation that is inevitably going to
follow when you are the first person to jump out ahead. Not many lawyers
do it as a result. Lawyers will try it. I know that there are
lawyers using Snapchat with their clients now. I'm not sure exactly what
for obviously, but maybe just for quick messages back and forth. You
know, lawyers use text messaging back in forth with their clients, too. It's fine if they want to. Lawyers will use it.
I'm not sure that it's super useful, and I'm not drafting a post "10
Ways Lawyers ought to use Snapchat with their Clients". I think it's
going to happen, because it's a way to communicate that people want to use.
Denise: Hey Evan, getting back to
the harassment and bullying topic that we were on a bit earlier, do you think
that these kinds of communications need to be looked at as dangerous in that
regard? Law enforcement and legislators will find themselves, you know legislators have been in various states and even at the federal level
looking at how we put a stop to people being harassed, and abused, and bullied,
etc. Does this just make it easier for people to stay anonymous on the
one hand and harder to prove that anything untoward happened?
Evan: Sure I think it would
enhance anonymity because the ephemeral nature of the content and presumably
the ephemeral nature of the metadated would help you, I'm using the term
"metadated" pretty broadly there, and that all of the different
information that would guide one down the path of identifying who it was that
originated the message. Sure, it would be easier. There could be
even more harassing because of that factor of it as well. I get the
impression that most of these technologies are being used pretty consensually.
One of the big elements, loosely speaking again, not necessarily as an
element of the crime, maybe it is one of the elements of the crime of
harassment, is that it's an unwanted communication. A lot of these
privacy enhancing platforms and devices are really where both parties have to
go through the effort to use specific technologies so that they can communicate
confidentially like this. It's not in the same nature of just having a
phone number that is available to receive text messages and that phone number
is widely available to everybody. There is a bit more effort that goes
into it at least for now. That's likely to change as these technologies
become more widely adopted and you can have the capacity to get more
unsolicited communications or communications that are more difficult to block.
I think that there needs to be a little bit of a change in the way that
these technologies are used before the problem would really come about, that
you are talking about. You will see that come in to play, perhaps, with
those difficulties that we were talking about at the beginning of those
comments right there.
Denise: Right. Let's move on to gazing
ahead at the future of robotics, and jobs, and the law. Traditionally we welcome
our robot overloads on this show rather frequently and talk about how super
intelligent AI can be a very, very scary thing, yet how incremental changes in
technology and automation processes is bound to impact the world of
professionals, including lawyers, and how we resolve legal disputes.
There is a new study out from the folks at Qinternet called "AI,
Robotics, and Future of Jobs". The interesting thing about this
particular study is that, while we've seen in the past how robotics can impact
more blue collar types of jobs, this one takes aim directly at folks in the
medical, and legal, and other kinds of white collar professions where it's
becoming more and more common for robots to be able to perform those kinds of
tasks. I think, Sam, you pointed to "The 10 Best Paying Jobs of
2014" as reported in the Wall Street Journal. Most of them involve
being a doctor or a dentist of some kind. Petroleum engineers and air
traffic controllers make that way on that list. So does attorney down at
the end. If you read this Qinternet study, all of those jobs might be at
risk as AI becomes more sophisticated and prevalent. Tossing it out to
you, Sam; again, you were already saying how the legal field doesn't pay too
much attention to trends and current developments. Maybe we will just wake
up some time twenty or thirty years from now and find out that laws are being
made, legal decisions are being resolved by, and litigants are being
represented by a more artificially intelligent life form. What do you
think?
Sam: There are lawyers in both
Star Trek and Battlestar Galactica. I think we are pretty safe. If
we get real AI, true AI, then everything is out the window. The moment
after we really have artificially intelligent computers and the singularity
comes then who knows what happens? I think the better question is not if
artificially intelligent robots are going to replace lawyers, but how will
lawyers be necessary in a post singularity world or a post AI world? In
the meantime, is the very limited AI that we have really a danger to lawyers?
I have a hard time thinking that it is. Real AI is such a long way
off. Maybe when you factor in the speed of technology maybe it actually
is close. It feels like a long way off still, so I don't think our jobs
are in danger in the near future. What I think is more interesting about
that Qinternet study is that I just don't think that we are in immediate
danger. I think the greater danger comes from better DIY forms. I
wrote the other day about the difference, and maybe it's more of a scale where
on one end you have do it yourself, and not everyone wants to do their own
legal work, and probably nobody should, but some people want to. And at
the other end you have push button legal work which is virtually the same as
going to a lawyer. You say, here is my problem,
fix it for me, and the lawyer gives back a solution. If you can push a
button on a website and get the solution, why would you go to a lawyer? I
think that's where the greater danger is, and we are pretty close. Google,
and Facebook, and everything has APIs. So why do you need to take all of
the time to fill in that long form to do your will when a quick public records
search and pushing a button that says, yeah approve this connection to my
Facebook and Google accounts could probably fill out that form for you?
You might have one or two questions left, and then they can just spit out
the will. Nobody has done it yet, but I think that you can do it with
today's technology. I don't think that you have to forecast robots and artificial
intelligence. You just need a decent will and a few API connections and I
think that you could actually do push button transactional work. I think
that's the greater near future danger to lawyers is that somebody actually puts
that together and runs with it. I think that it's just a matter of nobody
has done it yet.
Denise: That's fascinating, and I
think that you are absolutely right that that is going to be something that we
see in the future. It's not going to work
perfectly at first, either, and there will be a lot of headaches about it, but
it's sort of a vendor relationship management, VRM, approach to basic legal
tasks. Apparently the ABA and Rocket Lawyer have buried the hatchet.
We definitely already have, it's not quite the push button legal realm
that you were envisioning Sam, but there is still a lot automated "if this
is your problem we have the solution" kinds of tools that are available
right now, aren't there?
Sam: The ABA / Rocket Lawyer
thing is just kind of a weird collaboration. I don't really think that I
understand that. But they haven't really been forthcoming on what the
plan is, either. I guess I don't really know the shape of the
collaboration. It's interesting, and that could be sort of a forecast of
the future right there, I don't know. I guess we will know better when we
see more what it's going to look like.
Denise: Can you tell us what we
know right now about that collaboration?
Sam: I think that is all we
know. What the press releases all
have said is that they are going to collaborate and the goal is to increase
access to justice, is my understanding. That it's going to be targeted
low cost legal services, low income clients, which is good. This is the
first concrete step that the ABA has taken. I'm not sure everybody is
going to agree with it, but I don't think that the ABA has done anything but
say that we need more access to justice in the last couple of years.
Maybe they have, and I'm unaware of it. I don't want to be unfair
to the ABA. I think it's been mostly committees and reports, not action.
Maybe this is the first action that the ABA has actually taken.
That's potentially positive, I guess. Until we know more about the
outlines of the deal it is hard to know. What it initially looked like to
me was more the ABA is getting more into lead generation and marketing, not
access justice. Now that they have emphasized that end of it I'm a little
more optimistic.
Denise: So Evan, have you checked
out JIBO on Indiegogo; the world's first family
friendly robot?
Evan: Looks like fun. I was reminded of the
Jetsons a little bit. It could be somewhat interesting
to have around the house; a good companion, helpful companion, interactive. You wouldn't get as lonely.
Denise: Right. It will read to you if you
are a child, or anyone I suppose, if you need to be read to. God knows I love audio
books. It will take pictures and
has facial recognition to help it take decent pictures apparently. It looks very interesting
and it does look like something that is striving to be the thing that you go to
in your home and ask questions of when you have questions; maybe legal
questions.
Sam: They make it look like it's
moving around, but it just sits there. You have to pick it up and move it from room to room if you want
it to move around.
Denise: I think its little top part
moves.
Sam: Yeah, it looks around and
stuff, but there are no wheels on it. It can't drive itself around your house.
Denise: I think it's an interesting
concept. Dr. Cynthia Breazeal, if I'm not butchering her name too badly,
is its instigator. Ali, do you think that personal assistants like
this...first of all, I could see where there could be
potential liability considerations for folks like Dr. Breazeal for products
like this in various ways. I could also see where it might start filling
needs for us in ways that we are used to from computers or professionals, say.
Do you have any thoughts?
Ali: It's definitely a really
interesting new innovation, especially if it's going to be affordable for
consumers. This is the first I've heard of it. But I do find it
really interesting that it is being Crowdfunded in this way, which can
guarantee that there is demand upfront for something this modern and crazy to
be available to average people. I have one thing that I wanted to jump in
before on the last topic. I think, I'm a
lawyer, we are all lawyers, and it would be great if there were less extensive
need for lawyers. I know that, especially in the patent context, patent
reform and talking about fighting pools in that context, we are all about
startups and companies spending more money on innovation and R&D then on
lawyers, and litigation costs, and keeping these engineers busy by legal
issues. I haven't read this much about the legal disruption, but one of
my colleagues on DisCo, Glen Manishin, has written a couple of posts on legal
disruption and disrupting the legal industry. All of these issues of new
technologies replacing human tasks are really interesting. We are going
to see how people react, how Congress reacts, how courts react. It's
going to be a lot of excitement. There are going to be a lot of issues at
first, and there is going to be a need for lawyers still. There are a lot
of questions.
Denise: Does anyone remember the
name of the Jetsons' robot? It was Rosie, right, Rosie
the maid. Rosie. So "Rosie" is
going to be our second MCLA pass phrase for this episode of This Week in Law, thank
you Evan. We have some resources and
tips for you before we go ahead and make our way out of here. The first
comes from lawyerist.com. Actually, I don't have a tip. I have a
couple of resources, but no tips. So if anyone has a good legal tip, now
would be the time to think about it. I will do the resources, and then I
will go around and see if anyone has a good tip that jives with anything we
have discussed today or otherwise. Our first resource is from Lawyerist,
Sam's site. You know how we love to talk on this show about the wonderful,
snarky, clever, put lawyer in their places kind of responses to cease and desist letters that become internet famous from time to
time. If you have ever been looking for a good repository of those, there
is a great post on Lawyerist that has several of them, nine of them to be
precise. I will go ahead and let you guys go read them yourselves.
Some of them we have covered on the show. Sam, do you have a
favorite?
Sam: You know, the Groucho Marx
one I haven't seen before, and it's really good. It's really amusing, especially
that he kept on, he didn't drop it, and he just kept on being Groucho Marx when
they tried to get serious with him. But I think that the Cleveland
Browns' response is probably the greatest response to a legal threat of all
time.
Denise: That's the one where the
lawyer wrote back to someone complaining about paper airplanes at a Browns
game. It was sort of more, hey
you need to be careful. Be aware that some bleep is
writing ridiculous letters and signing your name to them.
Sam: Yeah, it's just so good. That's the one that kind of
killed the genre. It was the greatest one, in
my mind.
Denise: That was in house council
for the Cleveland Browns. You are right, he just kind of threw the mic on the stage and walked off at that point.
Sam: That was definitely a drop
the mic response.
Denise: Yeah. Let's see, the Groucho Marx
one had to do with Casablanca, the classic Bogart / Bergman movie and the Marx
Brothers' A Night in Casablanca. So go check these out if this is a genre
of literature that you are interested in. Also, we have a good resource here
from the Copyright Librarian. I'm trying to remember, that's Nancy Sims,
and I think that we have had her on the show before. In any event, there
was a wonderful little infographic that was making the rounds that reported to
be a flowchart for the Terms, Laws, and Ethics for Using Copyrighted Images.
Nancy Sims had some issues with the conclusions drawn in the flowchart,
so she did her own version sort of, if I can use an old blogging term
"fisking" that flowchart, going through it and line by line just
saying, okay, this one is just plain wrong. This one is iffy. This
is not quite on. So, if you were planning to use that flowchart as your
touchstone toward using copyrighted images in your post online, say, or
anything else you might be doing online with them; go ahead and check out
Nancy Sims' commentary on it before. Of course, none of this is legal
advice, but you want to be as informed as you can if you are trying to make
your way through that minefield. So, does anybody have any tips for me or
for our audience that they want to share?
Evan: Hmm.
Denise: Hmm. Going, going, okay I think
we are going to be tipless this week. But we did give you two resources, so there you go. I think that is going to do
it for the show. It's been really fun. We've covered a lot of
ground. I really appreciate your
joining us from CCIA and the wonderful Project DisCo Blog, Ali Sternburg.
Ali: Thanks again for having me. It was really fun.
Denise: Ali, is there anything
going on with you that you want to share with folks before we go ahead and
clear out today; any talks or thing that people should be paying attention to?
Ali: This has just been the
summer of filings. There has just been like
Copyright Office after another, and I've barely had a chance for other things. Personal news, I'm excited
but I'm recording an album. So I'm trying to be more creative on the
side. Let me see, some other things. We tend to blog on DisCo, it's
project-disco.org about interesting things that we are doing or that are going
on in the news about the disruptive competition or innovation, a lot of IP
issues, mostly copyright competition. That's generally the place to look
to see what CCI is thinking about. So check it out. Thanks again
for having me.
Denise: Sure. Tell us about your album. Is it '60's / '70's
funkified kind of music or something else?
Ali: That's definitely my
inspiration. I'm definitely a Beatle's
classic rock fan, but then I'm a girl who plays piano, so it doesn't always
come out that way. But I try to have those
influences. I'm definitely a big fan of the pre '72 era. I
appreciate seeing that that soundtrack is in the news. That's a great era
for music, and I'm going to have to check it out. And Guardians of the
Galaxy, I'm going to see it. Thanks for all of the recommendations.
Denise: Sure, our pleasure. Sam, it was great meeting
you; wonderful insights for us today. Are you still here Sam Glover? Thank you so much for joining us.
Evan: I think we lost Sam.
Denise: We lost Sam. Sam, wonderful site. We love your site
lawyerist.com. We are so glad that Sam was
able to join us right up until the very end of the show here. You guys should check out
his blog, it's really cool. Evan, it's great to see you
again; wonderful to have you back.
Evan: Yes, it's great to be back. I enjoyed our conversation. Ali, it was really nice to
meet you. I have read your stuff, some
of your stuff. You've written a lot of
stuff. I haven't read it all, but
it's great to meet you on the show. I was excited to have you here, and
I've really enjoyed it. It's been a lot of fun.
Ali: Thank you. That's awesome.
Denise: Evan and I are both avid
readers of Project DisCo, and I'm sure that we have talked about your Six
Second's Vine Copyright Post when Vine first came out and considered the
copyrightability of those. Oh, Sam is back, yay! Sam, we were
ending the show, but we wanted to thank you and say goodbye. Great to see
you and it's been really wonderful chatting with you.
Sam: Thanks for having me on. This has been fun.
Denise: Anything else you want
people to know about before we sign off and get out of here?
Sam: Stop by Lawyerist and make
sure you follow us somewhere. That would be awesome.
Denise: Alright, we will do that.
Thanks so much.
Sam: Thank you.
Denise: Thank you all for joining
us for This Week in Law. As you may know, we record
this show live at 11:00 Pacific Time, 1800 UTC every single Friday. Except for like Fridays
after Thanksgiving, that kind of thing. We are really thrilled that you
can be here with us live. It's fun if you can do
that and you can jump in IRC with us at irc.twit.tv and follow right along with
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